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Mumbai International Airport Limited – IVRS Solution

Implemented Interactive Voice Response System (IVRS) for customer care

  • Asterisk based open source solution
  • Web based call logging application
  • Integration with Airport DB System
  • Integrated with Avaya CS1K with H323
  • Priority queuing of calls
  • Special handling of emergency calls
  • Web based agent desktop with SIP phone plugin
  • SMS gateway interface
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    Sales: sales@netcon.in / +91 99524 00291

    Support: support@netcon.in / +91 422 606 9999

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