Business communications have become more complex, despite investments in technology, such as instant messaging and mobile devices, companies still have difficulties contacting key decision-makers in a timely manner. Today’s business leaders understand they must respond rapidly to changing developments to meet customer demands and improve profitability with an competitive edge and without communication obstructions.
We provide Unified Collaborations solutions integration voice, messaging, video, desktop applications and Social websites Integration to enable companies to quickly adapt to market changes, increase productivity, improve competitive advantage and deliver a rich-media experience across any workspace.
Mumbai International Airport Limited(MIAL) – IVRS Solution
Netcon has Implemented Interactive Voice Response System (IVRS) for customer care. This project scope involves Design, Turnkey Implementation, Technical Support. This project scope involves Asterisk based open source solution, Integrated with Avaya CS1K with H323, Web based agent desktop with SIP phone plugin.