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Collaboration

Business communications have become more complex, despite investments in technology, such as instant messaging and mobile devices, companies still have difficulties contacting key decision-makers in a timely manner. Today’s business leaders understand they must respond rapidly to changing developments to meet customer demands and improve profitability with an competitive edge and without communication obstructions.

We provide Unified Collaborations solutions integration voice, messaging, video, desktop applications and Social websites Integration to enable companies to quickly adapt to market changes, increase productivity, improve competitive advantage and deliver a rich-media experience across any workspace.

Benefits

  • Unified Collaborations enables employees using a single address with mobility and productivity and focus on communicating with customers that improves business processes with faster response times by integrating Collaboration and Communication technology.
  • Allows users to work from the location that best meets their needs and the needs of the organisation with enhanced Remote working and creation of in-person meeting with lower risk, reduced operations cost and travel cost.
  • Unified communications can be integrated with other systems and applications including ERP, CRM, and email and enables internal resources with integrated E-learning on new tools, projects and processes.
  • Improved Market Penetration by having integrated Social Media Sites.
  • Enhanced Emergency Response System (Example Dial 100) by having integration with applications like CAD, GIS and MAP.
  • Why Netcon

  • Our vast experience and expertise in Unified Communications and Networking Infrastructure help us to understand customer’s business objective, their pain areas and offer a solution that improves Customer business process, business continuity and profitability.
  • We propose Vendor neutral solution with cutting edge technology along with our technical expertise in cross platform integration across various OEM product. Our approach delivers customers a greater advantage in terms of having the best technology, optimized solution bearing returning of investment in mind and adaptability to existing environment.
  • Case Studies

    Solutions(Collaboration)

    Mumbai International Airport Limited(MIAL) – IVRS Solution

    Netcon has Implemented Interactive Voice Response System (IVRS) for customer care. This project scope involves Design, Turnkey Implementation, Technical Support. This project scope involves Asterisk based open source solution, Integrated with Avaya CS1K with H323, Web based agent desktop with SIP phone plugin.

    Contact us

    Sales: sales@netcon.in / +91 99524 00291

    Support: support@netcon.in / +91 422 606 9999

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